Terms & Conditions – Alorghar.com
Effective Date: October 17, 2026
Welcome to Alorghar.com. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to comply with these terms.
Please read these terms carefully before using our website.
1. General Information
Alorghar.com is an online shopping platform that allows customers to browse and purchase available products through our website.
Throughout these terms, the words “we,” “us,” and “our” refer to Alorghar.com, while “you” and “your” refer to customers and website visitors.
We reserve the right to update these Terms & Conditions when necessary. Any changes will be published on this page.
2. Use of Our Website
By using Alorghar.com, you agree to:
Provide accurate and complete information when placing an order.
Use the website only for lawful purposes.
Avoid fraudulent purchases, unauthorized activities, or misuse of the website.
Not attempt to damage, disrupt, or gain unauthorized access to our website or systems.
Respect our intellectual property rights and those of third parties.
We reserve the right to restrict access to our website where necessary to protect our business, customers, and services, subject to applicable law.
3. Product Information and Availability
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate.
However:
Product colors and appearance may vary slightly due to screen settings, lighting, or photography.
Product images may be illustrative where indicated.
Product specifications and availability may change without prior notice.
Some products may become unavailable after an order is placed.
If an ordered product becomes unavailable, we may contact you to discuss an appropriate solution, including cancellation and a refund where applicable.
4. Pricing and Payment
All product prices will be displayed on our website in the applicable currency.
Prices and promotions may change without prior notice, subject to applicable law.
Delivery charges and other applicable fees will be communicated during checkout or order confirmation.
Orders are subject to availability and confirmation.
Payments must be completed using the payment methods offered on our website.
Cash on Delivery may be available for eligible orders and locations.
If a pricing or listing error occurs, we will review the issue and contact the customer where necessary before proceeding with the order.
5. Order Placement and Confirmation
Placing an order on Alorghar.com constitutes an offer to purchase the selected products.
We may contact you by phone, SMS, email, or other available communication channels to confirm your order details.
An order may be delayed, declined, or cancelled where necessary due to product unavailability, incorrect information, suspected fraud, payment issues, or other legitimate reasons.
If payment has already been received for an order that is cancelled, any eligible refund will be handled according to our Return & Refund Policy and applicable law.
6. Delivery Policy
We aim to deliver orders within the estimated delivery time communicated on our website or during order confirmation.
Delivery timelines may vary depending on the customer’s location, product availability, courier operations, weather, public holidays, and other circumstances beyond our reasonable control.
Customers are responsible for providing an accurate delivery address and active contact number.
For more information, please review our Delivery Policy.
7. Returns, Replacements, and Refunds
We want our customers to have a satisfactory shopping experience.
Returns, replacements, and refunds will be handled according to our Return & Refund Policy, subject to applicable law.
Customers should report damaged, defective, incorrect, or incomplete products within the applicable reporting period stated in that policy.
Please review the relevant policy before placing an order.
8. Order Cancellation
Customers may request cancellation before an order is dispatched.
Once an order has been handed over to a courier, cancellation may not be possible and the request may be handled under our Return & Refund Policy.
We reserve the right to cancel an order for legitimate reasons, including suspected fraudulent activity, stock shortages, pricing errors, or inability to verify order information.
Where payment has already been collected, eligible refunds will be processed in accordance with our refund procedures and applicable law.
9. Customer Responsibilities
Customers agree to:
Provide truthful and accurate contact, billing, and delivery information.
Review product details before completing a purchase.
Ensure someone is available to receive the delivery when required.
Follow applicable payment, delivery, return, and refund procedures.
Avoid placing fraudulent or intentionally misleading orders.
Customers may be responsible for reasonable additional costs arising from incorrect delivery information or failed delivery attempts, where permitted by applicable law and disclosed in the relevant policy.
10. Promotions, Discounts, and Special Offers
Alorghar.com may offer promotional campaigns, discount codes, vouchers, or special offers from time to time.
Promotional offers may be subject to specific eligibility criteria, validity periods, product restrictions, or minimum purchase requirements.
Unless otherwise stated, promotions cannot be exchanged for cash and may not be combined with other offers.
We reserve the right to correct promotional errors or withdraw an offer where permitted by applicable law.
11. Intellectual Property
All website content, including text, graphics, logos, product descriptions, design elements, and other materials owned by Alorghar.com, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by law.
Third-party trademarks and product names remain the property of their respective owners.
12. Third-Party Services and Links
Our website may include links to third-party websites, payment gateways, courier services, or other external platforms.
These services may be governed by their own terms and privacy policies. Alorghar.com is not responsible for the content or policies of external websites beyond the responsibilities imposed by applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, Alorghar.com will not be liable for indirect or consequential losses arising from temporary website interruptions, service disruptions, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.
14. Privacy and Personal Information
We collect and process personal information as described in our Privacy Policy.
By using our website, you acknowledge that your information may be processed for order management, payment processing, delivery, customer service, security, and other purposes described in that policy.
15. Force Majeure
Alorghar.com will make reasonable efforts to fulfil its obligations. However, delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, transport disruptions, government restrictions, or major technical outages, may affect order processing and delivery.
We will make reasonable efforts to communicate significant disruptions and resolve affected orders appropriately.
16. Governing Law
These Terms & Conditions are subject to the applicable laws of Bangladesh.
Any dispute relating to the use of our website or purchases made through it will be handled in accordance with applicable law and the jurisdiction of the competent authorities or courts.
17. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our products, services, business practices, or legal obligations.
Updated terms will be published on this page with a revised effective date. Continued use of the website after an update will be subject to applicable law and the updated terms.
18. Contact Information
If you have any questions about these Terms & Conditions, your order, or our services, please contact us through the contact details provided on our website.
Website: https://alorghar.com
Thank you for shopping with Alorghar.com.
Alorghar.com – Your Trusted Online Shopping Destination.
