Privacy Policy – Alorghar.com

Effective Date: October 17, 2026

At Alorghar.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use Alorghar.com:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Billing and delivery address

  • Order details and purchase history

  • Information you provide when contacting our customer support team

Payment Information

When you make a purchase, payment-related information may be processed by the relevant payment service provider. We do not intend to store full payment card details on our website unless explicitly stated and securely supported by our payment system.

Technical Information

We may automatically collect certain technical information, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and time spent on our website

  • Website usage and diagnostic information

2. How We Use Your Information

We may use your information to:

  • Process and confirm orders.

  • Deliver products to your specified address.

  • Contact you about your order, delivery, returns, or refunds.

  • Provide customer support.

  • Process payments and manage transactions.

  • Improve our website, products, and shopping experience.

  • Detect and prevent fraud, abuse, and unauthorized activity.

  • Maintain business, accounting, and transaction records.

  • Send promotional messages or offers where permitted by law and subject to your preferences.

  • Comply with applicable legal and regulatory requirements.

3. Cookies and Similar Technologies

Alorghar.com may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

  • Remember items in your shopping cart.

  • Maintain your shopping session.

  • Remember selected preferences.

  • Analyze website traffic and performance.

  • Improve website security and user experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, checkout, or other website features.

4. How We Share Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Delivery and courier companies: To deliver your orders.

  • Payment service providers: To process transactions.

  • Website hosting and technical service providers: To maintain and secure our website.

  • Analytics and marketing providers: To measure website performance and manage advertising, where applicable.

  • Legal or regulatory authorities: When disclosure is required by applicable law or a lawful request.

Third-party service providers may process information according to their own privacy policies and applicable contractual obligations.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, accounting, dispute resolution, fraud prevention, and legal compliance.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal and business recordkeeping requirements.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of information where legally permitted.

  • Object to or restrict certain processing activities where applicable.

  • Withdraw consent for optional promotional communications.

  • Ask questions about how your information is collected and used.

To exercise these rights, please contact us through the contact details available on our website. We may need to verify your identity before processing certain requests.

8. Marketing Communications

We may send promotional offers, product updates, or special announcements if permitted by law and applicable consent requirements.

You may opt out of promotional emails or messages by following the unsubscribe instructions, where available, or by contacting us directly.

Please note that you may still receive essential communications regarding order confirmation, delivery, payments, refunds, or customer support.

9. Third-Party Links and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Alorghar.com does not control the privacy practices of these third parties. We encourage you to review their privacy policies before providing personal information to them.

10. Children’s Privacy

Alorghar.com is an online shopping website and is not intentionally designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

11. International Data Processing

Some of our website hosting, analytics, payment, or other service providers may process information outside Bangladesh.

Where applicable, we will take reasonable steps to ensure that such processing is handled in accordance with relevant contractual safeguards and applicable data protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage visitors and customers to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us through the contact information provided on our website.

Website: https://alorghar.com

Alorghar.com – Your Privacy Matters to Us.